Privacy Policy

Last updated: April 3, 2026

IMSolarCare respects your privacy. This policy explains what information we collect through our website, why we collect it, and how we use it when customers contact us for solar panel cleaning, maintenance, inspection support, or related rooftop services in Lucknow and nearby areas.

Information We Collect

Name, phone number, email address, address, and service details submitted through the booking form or contact form
Messages shared on WhatsApp, by phone, or by email for service enquiry and follow-up purposes
Basic technical information such as browser type, device type, page visits, and referring pages to understand site usage and improve the website experience

How We Use Your Information

To respond to service enquiries and booking requests
To confirm availability, understand rooftop requirements, and schedule visits
To send service-related follow-up messages, updates, or quote discussions
To improve site content, booking flow, page performance, and customer support quality

Forms and Enquiry Data

When you submit a booking request or a contact message on the website, the information may be stored securely in our service database so we can respond, coordinate visits, and maintain a basic record of customer enquiries. We do not collect more information than is reasonably needed for service communication.

Cookies and Usage Data

The site may use cookies, browser storage, analytics-style usage signals, and standard server logs to support page functionality, understand visitor behaviour, and improve the customer experience. These tools help us see which pages are useful and where users face confusion while browsing.

Advertising and Third-Party Services

IMSolarCare may use third-party tools such as advertising, analytics, website hosting, or communication services. These providers may process limited technical data according to their own privacy policies. If advertising is displayed on the site, related partners may use cookies or similar technologies to deliver and measure ads.

How Information Is Shared

We do not sell personal information. We may share information only when needed with service providers, technical vendors, hosting tools, communication platforms, or legal authorities where required to operate the business, fulfill a service request, or comply with applicable law.

Data Retention

We keep enquiry and booking information only for as long as it is reasonably needed for communication, service coordination, business records, and security purposes. Data that is no longer needed may be deleted or anonymized.

Your Choices

You may request that we update, correct, or remove information you have shared with us, subject to reasonable record-keeping needs and legal obligations. You may also stop receiving further communication by informing us through phone, email, or WhatsApp.

Children's Privacy

This website is intended for general business and service use and is not directed at children under 13. We do not knowingly collect personal information from children through the site.

Policy Updates

We may update this Privacy Policy from time to time when the website, our service process, or legal requirements change. The updated version will be posted on this page with a revised date.

Contact

IMSOLARCARE
Service Area: Lucknow, Uttar Pradesh
Email: imsolarcare@gmail.com
Phone: +91 8112780010

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